Frequently asked questions

Shopping help

A few things you might want to know

Quick answers about buying records, delivery and looking after your order.

Who pays international import taxes?

International customers are responsible for any import taxes, customs duties and carrier handling charges due in their destination country. These charges are not collected by us at checkout and may be payable before delivery.

International delivery information

How much is delivery?

Delivery options and prices are shown in your basket and at checkout. We ship all items exclusively with Royal Mail

Delivery information

Can I combine several orders?

Choose Build An Order in the shipping options at checkout if you would like to build up an order and combine delivery. We will hold your records until you are ready for them to be sent. Contact us when you are ready so we can confirm the final shipping cost. This option does not include free delivery: final shipping costs must be paid before dispatch.

Combining orders and delivery

How do I use my basket?

Choose Add to basket on a record, then open Basket to review your items. Use the remove button to take an item out, or continue to checkout when you are ready to order.

Open your basket

Want to make a wishlist?

Sign up for an account on our site and you can create your lists of records to revisit. Already have an account? Log in to get started. A wishlist does not reserve stock, so check the current price and availability when you are ready to buy.

Sign up or log in

What do NM and VG+ mean?

NM means Near Mint and VG+ means Very Good Plus. We grade the vinyl only; sleeves are not graded. If a sleeve is missing or not included, this is noted in the item description. Check the description for included discs and any additional notes. Contact us before ordering if anything is unclear.

Read the vinyl grading guide

What does “Vinyl 2 Only” mean?

It means this listing is for that record from a larger set, rather than the complete set. Check the title and description carefully for which records and tracks are included.

What if there is a problem with my order?

Contact us with your order number and a description of the problem so we can help. See our delivery and returns page for the return arrangements.

Delivery and returns

Still need help?

Ask Funk In Soul Records

Contact us with your question and we will help.

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Delivery costs are shown at checkout. International import taxes, duties and carrier charges are the customer’s responsibility.